FAQ

Frequently Asked Questions

Casa Bela Cleaning stands out through our 100% satisfaction guarantee, experienced and professional team, year-round services and personalized cleaning.

Scheduling a cleaning service is easy. You can contact us through our website or give us a call, and our friendly team will assist you in setting up a cleaning appointment that fits your needs.

Routine cleaning focuses on regular maintenance tasks, while deep cleaning involves a more thorough and detailed approach, tackling areas that may not be cleaned as often. Deep cleaning is recommended for a more intensive clean, especially if your space hasn’t been cleaned professionally in a while.

We strive to maintain consistency with the same crew for your recurring services. However, in some instances, a different person from your crew may be assigned. If this happens, we will notify you in advance to ensure transparency and accommodate any preferences you may have.

Typically, we send a crew of 2 people for your regular cleaning services. However, if there is a need to send fewer or more people, we will contact you in advance to ensure it aligns with your preferences.

Our crews come equipped with all the standard products needed, including a vacuum and mop for the cleaning. However, if you have any specific supplies or prefer natural products, feel free to provide them, and we will use them during the cleaning process.

No, you are not required to leave your house during the cleaning. Our crews are accustomed to working around people who work from home, as well as around children and pets. We are a pet-friendly company.